PinkHotels
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Pink Questions,

No Judgments

Your Pink Guide

FAQs

Find answers to your most common questions.

At our 3-star hotels, “Constant Surprises” means we aim to exceed expectations and provide surprises in both amenities and services that even 5-star hotels don’t offer. We strive to continuously delight our guests with unexpected experiences and special touches throughout their stay. Our amenities, services, touch points, and food and beverage
delights go above some 5-star hotel standards. You will experience a new hotel concept never seen before.

Your Pink Guide

Hotel Policies

We are all about saying YES, but a few NOs are non-negotiable:

Book Direct!
and feel our đź’–

10% Discount at the restaurant during your stay

Priority access to premium room locations with better views!

15% discount on spa treatments during your stay

Free bike at Gili Hotels (subject to availability)

Best price guaranteed

Free upgrade (subject to availability upon arrival)

Flexible cancellation policy for peace of mind

Late check-out and early check-in (subject to availability)

Room refund if fast boat is canceled due to weather (Gili Hotels)

10% Discount at the restaurant during your stay

Priority access to premium room locations with better views!

15% discount on spa treatments during your stay

Free bike at Gili Hotels (subject to availability)

Best price guaranteed

Free upgrade (subject to availability upon arrival)

Flexible cancellation policy for peace of mind

Late check-out and early check-in (subject to availability)

Room refund if fast boat is canceled due to weather (Gili Hotels)

10% Discount at the restaurant during your stay

Priority access to premium room locations with better views!

15% discount on spa treatments during your stay

Free bike at Gili Hotels (subject to availability)

Best price guaranteed

Free upgrade (subject to availability upon arrival)

Flexible cancellation policy for peace of mind

Late check-out and early check-in (subject to availability)

Room refund if fast boat is canceled due to weather (Gili Hotels)

HEAD OFFICE

Address: Jl. Tanjung No. 31, Sanur Denpasar, Bali, Indonesia

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